Our goal is to provide an outstanding collaborative experience with open communication so that your home building journey is smooth and transparent.
Your home is a direct reflection of you. And with Caldwell Homes, you have the freedom to dream big. That’s why, from initial planning to final move-in, we ensure that your home building journey is transparent and collaborative.
This is your opportunity to make a house your home. The professional designer will meet with you to personally select the cabinetry, flooring and fixtures that best match your style. At this meeting, they will review the many options available, how to best coordinate the options to maximize your budget and style considerations. They will also provide a real time update to the total price of your home. Additional customer deposits for the options selected will need to be provided at this time. It is critical that this meeting be made very early in the process as critical path items will close the window of certain designer selections.
Prior to starting your home, your dedicated new home builder representative will meet with you for 1 to 3 hours to review your home selection and structural options. We want to make sure you understand how the home fits on your chosen lot, your elevation selections and all other functional items required to begin construction. We also review the preliminary production schedule, safety requirements when visiting the site, and critical dates to consider during the construction process. This detailed walk-through of the lot will even identify the locations of the four corners of your home, how your driveway access and entry access will be configured, rear elevation considerations and landscaping considerations.
Prior to installing the drywall, we will walk you through the home to review plumbing and electrical detail as well as critical building science components so you can understand how the home performs behind the walls. This is also a great time to re-confirm Design Center selections, color selections and timing of completion.
This takes place one week prior to closing to review how the home performs. Included is a 1-2 hour demonstration of all mechanical operations, a review of all manufacturer manuals/warranties, and how to submit warranty requests through the customer portal.
Two days prior to closing, we will have a final walk through of your home. The purpose is to ensure that the mechanical operations are understood and any follow up items from the orientation are addressed. This will require a final sign off from you and should not take more than 1 hour.
You finally get to enjoy the fruits of your labor. Keep an eye out for warranty information that will be delivered to you in the mail.
At your one-year anniversary, we will schedule a home tour to address any natural settlement cracks in the sheetrock which are a normal part of the home building process. We will bring spackle and paint for any touch ups that may be required.