Warranty

We’ve Got You Covered

Your new home is covered with an insured 10-year Home Warranty from Home of Texas – the leading provider of new home warranties since 1981 with over 3 million warranties issued over 35 years.

 

Advantages of an insured Home Warranty by Homes of Texas: Peace of Mind

Contacting us regarding warrantable items in your home is easy.  Simply log on and enter the nature and extent of your issue in your web portal, or call our customer service number at 800-734-0402 and we will contact you within 24 hours to schedule an appointment with the appropriate service provider.  We will work with your schedule and the responsible vendor to address your needs.

  • Very specific and clearly written specifications on what is covered by the warranty and how your home should perform.
  • An independent Third party to provide free dispute resolution should a difference of opinion exist.
  • Your insured home warranty is transferable during its term to subsequent homeowners.
  • Caldwell Homes provides a 2-year workmanship and reliability warranty on all plumbing, electrical and mechanical operations.

In the event you are experiencing any of the following after normal business hours, please contact our Emergency Service number at 800-734-0402.

  • Complete loss of heating or cooling
  • Water intrusion into the home
  • Major plumbing leak

We will work diligently with the original supplier or installer in order to have a technician out to your home as soon as practical.

 

CLICK HERE FOR WARRANTY REQUESTS